Subscriptions and automatic renewal
Locaplex plans are flat subscriptions billed in US dollars, monthly or yearly depending on the billing period you choose. Subscriptions renew automatically at the end of each billing period until cancelled.
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Refund & Cancellation Policy
This policy explains how billing, cancellation, and refunds work for paid Locaplex subscriptions. It forms part of, and is read together with, the Terms of Service at locaplex.com/terms.
Cancelling your subscription
You can cancel at any time. Cancellation takes effect at the end of the current billing period: you keep access to the service until that date, and no further charges are made after it.
Refunds after cancellation
We do not provide partial or prorated refunds for the remainder of a billing period after cancellation, except where a refund is required by applicable law.
Duplicate or erroneous charges
If you believe you have been charged twice, or charged in error, contact admin@locaplex.com. Confirmed duplicate or erroneous charges will be refunded.
How refunds are issued
Refunds, when issued, go to the original payment method used for the charge. The time it takes for a refund to appear depends on your payment provider.
Governing terms
This policy is governed by the same terms and law as the Terms of Service at locaplex.com/terms — the laws of the State of New Mexico, United States. Nothing in this policy limits rights that consumer protection law grants you and that cannot be waived. Questions about billing, cancellation, or refunds can be sent to admin@locaplex.com.
Questions or rights requests: admin@locaplex.com